📧 Email us

Include your order number in the subject line and we'll get it sorted fast.

🔁 Manage your Calm Plan

Skip a month, pause, change rooms or your address, or cancel after your third box — all from the Manage subscription link in any order email, or your account page. Prefer we do it? Email us and it's done within one business day.

📦 Track an order

Every box ships within 48h (Mon–Fri) with a tracking link emailed to you, and typically arrives in 8–12 days. Damaged or missing? Email us within 14 days and we replace it free.

🐾 Not sure if PurrEase fits your cat?

Tell us what she's doing — hiding, spraying, night yowling, fighting with another cat — and we'll give you an honest answer, including when your vet should come first. Or try the 60-second decoder →